We think you’re going to love your product. However, if you aren’t completely satisfied with your purchase, you can return or exchange your item(s) within 30 days of purchase.
Been a bit longer? We’ve got you covered. You can return your product for store credit up to 90 days after your original purchase.
To start a return or report a damaged product, quality or shipping issue, please contact our customer service team for assistance: info@avelinemoreau.com.
Returns are refunded to the original payment method (original shipping costs are not refunded).
Exchanges ship free and are offered on products of equal value only. Only U.S. orders are eligible for exchanges.
Returns and exchanges are processed promptly, usually within 3-5 business days of receipt.
We monitor return activity for abuse and reserves the right to limit returns or exchanges.
All returns are subject to validation and approval at Aveline Moreau's sole discretion.
Returns and exchanges not available with free gift promotions.
We’ll process your orders promptly so it arrives as quickly as possible.
Cancellations and modifications are not possible after an order has been processed.
For security purposes, we are unable to redirect a shipped parcel to a secondary shipping address.
If a shipper is unable to complete delivery to the original shipping address provided, the parcel will be returned to the fulfillment center and processed as a return.
We cannot retroactively apply a discount code to an order.
The discount code must be entered at checkout to receive the current promotion or discount.
Discounts cannot be combined with other offers.